Claims CRM
The software running behind the claims marketing, built because no off the shelf tool fitted the process.
Marketing that generates enquiries creates a second problem immediately, which is what happens to them. Off the shelf CRMs assume a sales process. A claims process is a compliance process with a sales shape.
So the system was built rather than bought. Enquiries land, get qualified against real criteria, and move through stages that match how a claim actually progresses. Automation handles the chasing that otherwise gets forgotten on a busy week.
It is behind a login and holds live claimant data, so there is no public link and no screenshot on this page carries a real record.